Harold – Business Manager

added on: April 28, 2015

Harold holds an undergraduate degree in Math Education from Eastern Washington University, a Master’s Degree in School Administration from Eastern Washington University and an MBA with a concentration in Finance from Gonzaga University.

He has been officially involved as Dr. Hakes’ business manager since 1998.  Prior that he taught middle school mathematics for 10 years in Renton and Nine Mile Falls, WA. In 1998, he resigned from teaching to focus full-time on the practice. These days he spends his time in the office with responsibilities ranging from accounts payable, payroll, marketing, and management to office repair and maintenance, donut pickup, and plumbing – and he loves it! “What don’t I love about my job?” he asks. “I work with great, professional people and with my wife and daughter. Everyday is different and challenging, and we assist all of our patients in their quest for great oral health care with excellent clinical skills, knowledgeable team members and our compassion for people. Our practice is special, in large part because of the doctors at the head of the practice. They both stay abreast of the latest information and technology and incorporates these for the benefit of their patients. Katie and Jackie also explain procedures to patients in a manner in which they understand and allows them to be a proactive member of their oral health care. And to top it off, we have an excellent administrative and clinical team who have high integrity and compassion for our patients.” In his free time, Harold enjoys walking, travel, studying piano, and watching soccer matches. He has been married to Katie since 1988. They have 3 kids: Jackie, Nick and Alex.

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