Peggy – Registered Dental Assistant
A 37-year veteran of the dental field, Peggy graduated from Spokane Community College where she was thoroughly trained in all aspects of dental assisting, including assisting the dentist and ordering materials. Peggy loves working at Integrated Dental Arts, in part because of the scope of treatment offered by the practice, and in part because it is exciting to work with doctors who are always on the leading edge of dentistry, both with equipment and with techniques. She also appreciates the constant continuing education offered to keep the team up to date.
Chynna – Patient Care/Scheduling Coordinator
Chynna brings seven years’ worth of exceptional patient experience and service to our team. Chynna truly loves every opportunity to interact with our patients and provide the highest level of service that we strive for and that our patients have come to expect. Attracted by the family dynamics of Integrated Dental Arts and the many years we have been providing for the dental needs of your neighbors, Chynna is thrilled to be a member of our compassionate and caring team. Chynna is married to her high school sweetheart and has 2 beautiful boys. Away from the practice, she enjoys rock climbing and bowling with her family.
Karissa – Registered Dental Assistant
A graduate of Apollo College, Karissa is as dedicated to her job as she is to her active, outdoor lifestyle. She loves sharing the idea that people can get healthier and happier through dentistry, and making sure that every patient receives the best care possible. Karissa also appreciates the way the staff works together as a team to support the undimmable passion of the doctors. When she isn’t helping patients find their smiles, Karissa enjoys hiking, camping, swimming, and running. She also relishes spending time with friends and family.
Diana – Registered Dental Assistant, CDA
Diana loves continuing education, because it improves her skills and offers her the credentials to perform a variety of specialized services to keep her job challenging and rewarding while offering patients the best. She holds national certification from DANB and LVI in a variety of dental innovations including, Invisalign, CEREC, Sedation dentistry, and Mercer Leadership. As a Washington Industrial Safety and Health Act officer, Diana takes both her responsibilities of keeping patients safe and assisting the doctors chair-side with x-rays, educating patients, and designing and creating CEREC crowns, very seriously. She appreciates the fact that she is able to work with other highly-trained professionals to provide compassionate, personal dentistry. While she finds her job extremely challenging and rewarding, she also likes reading, hiking, and gardening.
Terah – Patient Care/Scheduling Coordinator
Terah is a perfect fit for our family-orientated practice – her parents own an Adult Family Home – and she truly knows and values the importance of making you feel like family when you plan to visit our expert and compassionate team. Plus, with a wealth of volunteer experience in various healthcare settings, Terah is perfectly suited to give you the kind of caring attention you want at your dental visits.
As our Patient Care/Scheduling Coordinator, Terah balances her expertise with insurance and billing questions with helping you find the most convenient time for your family’s dental care visits.
Away from the practice, Terah is blessed to have met and fallen in love with her best friend 7 years ago. They are the proud parents of 3-year-old Beau who keeps them on their toes and is growing way too fast!
Stephanie – Registered Dental Hygienist
Stephanie loves the opportunity to work with not one but two compassionate female dentists. She also loves the opportunity to work 1-on-1 with patients by getting to know them and partnering with them to either maintain their great oral health care or to make positive changes in their present oral health care. A registered hygienist since 2008, Stephanie continues to take continuing education courses to maintain and strengthen her skills. When she is not seeing patients or taking CE courses, Stephanie can be found spending time with her 3 children and family. She is an avid outdoor person particularly enjoying camping, hiking and boating.
Lesa – Registered Dental Hygienist
Lesa started in dentistry as a dental assistant and, in 1995, graduated from Eastern Washington University with her Bachelor of Sciences degree in Dental Hygiene. Having been in dentistry since 1989, Lesa loves every opportunity to educate her patients about their periodontal health and helping them achieve and maintain their periodontal health. A member of the Inland Northwest Hygiene Study Club, Lesa continues to stay abreast of changes in dentistry that will benefit her patients and the office as a whole. With her desire to stay current in changes in dentistry, Lesa loves the fact that Integrated Dental Arts also stays current in technology
Married, Lesa has four adult children and three grandchildren. In her free time, she enjoys spending time with her family and friends.
Kari – Patient Care/ Scheduling Coordinator
Kari grew up in Spokane but originally comes from Illinois. One of the first people you will see on your visit, Kari brings both experience and a passion for assisting people in their health care needs to our office. Kari is married to her wonderful husband since 2004 and have 3 daughters who keep both her and her husband very busy. When she is not in the office, Kari loves to travel and spend time in the great outdoors. She maintains her sanity by running and is an avid Seattle Seahawks fan – where she tries to catch a game in Seattle whenever possible.
Tami – Registered Dental Hygienist
A member of both the Washington State Dental Hygienists Association and the American Dental Hygienists Association, Tami is really proud of her job at Integrated Dental Arts, in part because she gets to work for and with two very skilled women dentists. She takes pleasure in helping patients relax and overcome their dental fears while educating them in keeping their mouths healthy and whole, and working with the most up-to-date technology. When not caring for patient smiles, Tami likes spending time with her husband, Ben, reading, biking, and snowshoeing.
Harold – Business Manager
Harold holds an undergraduate degree in Math Education from Eastern Washington University, a Master’s Degree in School Administration from Eastern Washington University and an MBA with a concentration in Finance from Gonzaga University.
He has been officially involved as Dr. Hakes’ business manager since 1998. Prior that he taught middle school mathematics for 10 years in Renton and Nine Mile Falls, WA. In 1998, he resigned from teaching to focus full-time on the practice. These days he spends his time in the office with responsibilities ranging from accounts payable, payroll, marketing, and management to office repair and maintenance, donut pickup, and plumbing – and he loves it! “What don’t I love about my job?” he asks. “I work with great, professional people and with my wife and daughter. Everyday is different and challenging, and we assist all of our patients in their quest for great oral health care with excellent clinical skills, knowledgeable team members and our compassion for people. Our practice is special, in large part because of the doctors at the head of the practice. They both stay abreast of the latest information and technology and incorporates these for the benefit of their patients. Katie and Jackie also explain procedures to patients in a manner in which they understand and allows them to be a proactive member of their oral health care. And to top it off, we have an excellent administrative and clinical team who have high integrity and compassion for our patients.” In his free time, Harold enjoys walking, travel, studying piano, and watching soccer matches. He has been married to Katie since 1988. They have 3 kids: Jackie, Nick and Alex.
Amy – Registered Dental Assistant
Amy earned her AA degree from Spokane Falls Community College in 2008. She was later trained in the dental field in Vancouver British Columbia, where she spent the past 5 years as a dental assistant. There are many reasons Amy loves dentistry however, three of those reasons stand out: it’s never boring, she is constantly learning and most of all she has an opportunity to interact with a lot of interesting people. Some of the features that she likes best about Integrated Dental Arts are the cutting edge technology and the commitment to innovation and continuing education, plus she feels our office has a great team!
When not in the dental arena, Amy loves traveling, movies, baking, outdoorsy things and especially spending quality time with her boyfriend and family.
Angela – Patient Care/Scheduling Coordinator
As someone who used to experience dental anxiety, Angela is the perfect person for you to speak with if you or a family member are nervous about receiving dental care. After 15 years working in medical settings, knowing she could connect with anxious dental patients and make a difference in their lives, is one of the reasons Angela has chosen to bring her expertise to Integrated Dental Arts.
In addition to speaking with you about solutions to your anxiety, Angela will also help you with scheduling convenient appointment times for your family, working with you on your treatment planning, and help you maneuver your dental insurance.
Away from the practice, Angela enjoys spending time with her husband and their 5 children, 2 dogs, 2 cats and the family fish.