Welcome New Patients

Your Integrated Dental Arts Experience Starts Here

New Patients

Your Oral Health is in Good Hands With Our Team.

As a new patient at Integrated Dental Arts, our goal is to make sure your experience far exceeds your expectations. We spend a respectable amount of time during this first visit getting to know you, your oral health habits, your needs and wants as well as your goals. It is important we take the time needed to fully evaluate your overall health and focus on identifying problems that may contribute to long term issues. When we welcome you into our dental family, we start with a comprehensive exam including a thorough evaluation of your soft tissue, hard tissue, airway and breathing, bite analysis, oral cancer screening, periodontal evaluation as well as a health assessment. These baselines provide us with a roadmap for your treatment plan to meet your needs and help you achieve your goals.

New Patient Forms

Online Patient Portal

We respect your time and understand that busy schedules might make your daily routine a challenge. As a time saving effort, we have an online portal you can use for your new patient forms so you can complete them at your convenience.

Please fill them out prior to your first visit thus saving valuable time during your first appointment which allows us to spend more time with you getting to know your needs.

Office Amenities and Comforts

We work hard to make sure our patients are comfortable from the moment they walk through the door. To do this, we offer amenities such as:

  • Blankets and Neck Pillows
  • Adec Chairs
  • Lip Balm
  • Monitors in Treatment Rooms
  • Office Music

In addition to our in-office comforts, we also strive to foster an environment of trust and to let you know that you are heard. We make sure to spend extra one-on-one time with each patient and don’t rush you in the chair because we truly care about you as an individual and about your overall health.

Get the Most Out of Your Dental Benefits

Finances should never be an obstacle to the best-quality dental care. That’s why we’re happy to talk to you about your options in affording the care you want. We treatment plan to what you need and will assist you in maximizing your benefits.

Patients can take advantage of our 5% cash courtesy reduction, or we accept all major credit cards.

Third-party, special financing is available through CareCredit with approved credit. Applications are available at our reception desk or by clicking on the respective link above.

Our goal is to make you a partner in your oral health, and that means discussing options that make sense for you and your specific financial situation. We are happy to talk through your benefits, explore your options, and come up with a solution that works for you and your family.

Notice of Nondiscrimination

Source: HHS Office for Civil Rights

Notice Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement: Discrimination is Against the Law

Katherine M. Hakes, DDS and Jaclyn M. Eliassen, DDS dba Integrated Dental Arts, PLLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Integrated Dental Arts does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Integrated Dental Arts, PLLC:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact one of our Patient Care Coordinators, who will be more than willing to assist you.

If you believe Integrated Dental Arts, PLLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Patient Care Coordinator, 5011 W. Lowell Ave Suite 130 Spokane, WA 99208, P: 509-464-3100, F: 509-464-3200, info@identalarts.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our office is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Appendix B to Part 92— Informing Individuals With Limited English Proficiency of Language Assistance Services 1-800-514-9237

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa

УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером


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ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur

אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט  ਿਧਆਨ ਿਦਓ: ਜੇ ਤੁਸ? ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤ? ਭਾਸ਼ਾ ਿਵੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ।

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ